The security, safety, and privacy of our members has always been our top priority. We are the only provider in our space with HITRUST certification, SOC2 compliance, and FDA-listed medical devices.
Sword Health connects you with expert clinical care and easy-to-use tech from home. Looking to improve your physical function, mental health, or eliminate pain? Check out Sword's AI care programs. Guided by experts, including Doctors of Physical Therapy and PhD-level psychologists.
What programs does Sword Health offer and which one is right for me?
With access to Sword Health, you can join one of our three programs: Thrive, Bloom, or Move.
Each of the Sword programs were created to treat and support specific health needs:
- Thrive is physical therapy for those struggling with chronic joint or back pain.
- Move is a whole-body solution designed to help you lose weight, build strength, reduce daily aches and learn lasting movement habits.
- Bloom is a pelvic health solution for women who suffer from bladder leakage, bowel disorders, pelvic pain, and more.
Thrive, Bloom and Move are all available at no additional cost to you and include access to a personalized program and a dedicated specialist.
After you enroll in one of Sword’s digital health solutions, you'll be matched with a Specialist who will create a personalized plan tailored to you and your health goals. You'll get a Kit with everything you'll need for your unique program, and your Specialist will guide you through your plan, adjusting it as you progress.
Signing up is easy. After confirming your eligibility, simply create an account and download the Sword app. Inside the app, you will see the Sword solutions available for you to use.
Your next steps look a little different depending on your chosen program. For Thrive and Bloom, you will receive an email with the date and time of your intro call with a clinical specialist. For Move, you will just continue directly in the app, where you will be matched with a Physical Health Specialist who will work with you moving forward.
If your program includes an email and you cannot find it in your main inbox, please check your spam or promotions folder. If it is not there, contact us at [email protected].
The Sword mobile app is the centralized hub for your program, where you can track your progress for Thrive, Bloom, and Move. Make sure you have the Sword app downloaded (available for download from Google Play or Apple App Store), so you can log in from there.
For most of our programs, we recommend completing an average of 3-5 sessions per week. However, the exact time it takes to complete your program will be personal to you, and the time it takes to implement lifestyle changes is difficult to measure. Fortunately, our digital format allows you to take your program at your own pace, so you can complete your session when you want, where you want.
It’s best to treat one part of your body at a time. If you have multiple conditions that you’d like to treat, we suggest choosing the condition that limits you the most. Once you’re able to find relief from this issue, you can begin another program and target a different part of the body.
The Sword platform is free to eligible members through employers and health plans. Some of our partners also offer the program to domestic partners, dependents, and retirees utilizing the employer-sponsored health plan.
If you have any questions during your onboarding process, you can always access help from someone on our Support team by clicking on the chat bubble on the bottom right corner of the window. If you prefer to email someone and come back to finishing your enrollment, you can also email [email protected].
Please send us an email at [email protected] and someone will get back to you shortly.
Members who require accommodations should notify their designated Doctor of Physical Therapy. A request for accommodations can also be made by contacting Sword Health at +1 (385) 308-8034 or [email protected]. Upon receiving a request for accommodations, Sword will determine the appropriate accommodations needed to ensure equal access within 3-5 business days.